Sample Information Technology (IT) Resume Template


    The purpose of a resume is to win an interview with a prospective employer. A effective resume should convince an employer that you are qualified for the position and stimulates interest in meeting you and learning more about your skills.


    M I C H E L E R O B I N S O N

    123 Any Street, Memphis, TN 38115
    Phone: 901-555-1212
    Email:     you@yourdomain.com

    Objective

    To obtain a challenging position in the Information Technology field with the possibility of career advancement.

    Summary of Skills

    Developed skills include developing Information Technology projects and networks infrastructures. Past experience covers customer liaison, design, testing, scope, timescales and process limitations. Extensive experience with Local Area Networks, Hardware, and many Software programs.
    Expertise
    • Technical Support
    • WANs & LANs
    • Active Directory
    • Various Applications
    • Network Administration
    • Team building - leadership
    • Real time systems
    • TPM Project Management
    • Trouble shooting
    • Problem solving
    • Security
    • Disaster Recovery

    Education

    MCSE Certified Systems Engineer, 2000
    IBM AS400 Trained for New Users, 1999
    LLB (Hons) (2:2) Law Degree, 1995

    Experience and Significant Achievements

    Network Support Technician 2000 - Present
    University of Cambridge Desktop and Network Support Technician.

    Scope of operating systems included Windows 2000 Serversw, NT4 Servers Novell Netware Servers. Determined the exact nature of problems (1st to 3rd line support). Providing support for end-users and support to over 1500 users based in remote locations.

    • Experienced in setting and meeting deadlines, planning and developing methods for computerizing a range of business tasks.
    • Providing support of IT hardware, software and networks.
    • Trouble shooting, administration and support of Windows 2000 Server and MS Exchange on Dell hardware at all levels.
    • First, second and third line support.
    • Optimum trouble shooting and problem solving abilities developed.
    • Managing the email system and ensuring the appropriate level of anti-virus protection.

    Research and Investigative Work

    • Project Team Member implementing a Windows 2003 Active Directory Structure.
    • Assisted in the building of a Windows 2000 Domain with RAID 5 Servers.
    • Secure remote access network connection using PC anywhere.
    References
    Available upon request.

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