Sample Administrative Assistant/Secretary Resume Template


    The purpose of a resume is to win an interview with a prospective employer. A effective resume should convince an employer that you are qualified for the position and stimulates interest in meeting you and learning more about your skills.


    Madelyn M. Jordan

    123 Any Street, Memphis, TN 38115
    Phone: 901-555-1212
    Email:     you@yourdomain.com

    Objective

    To obtain a challenging position in the administrative field with opportunity for professional career growth.

    Summary

    Excellent organizational and administration skills, with experience in dealing with customers and high level workloads within strict deadlines. Now looking to start a new challenging career, within a customer facing, administration position within the Arts or Environmental Sector.

    Key Skills

    • Administration
    • Customer Service
    • Counseling

    • Staff training
    • Working within strict deadlines
    • Reception
    • Retail Sales
    • The Arts
    • Computer literacy

    • Supervision
    • Professional liaison
    • Fluent French

    Education

    BA (Hons)
    Social Policy and Social Politics
    Year Graduated: 2000

    Professional Experience and Significant Achievements

    Administration Officer
    Jul 03 - Present
    Retirement Pensions Teleclaims Service, Newcastle.

    The Government has established the "Pensions Service", that is pat of the Department of Work and Pensions. It was set up to improve the service to pensioners who are planning for their retirement, no matter how far of it is.

    • Working out the amounts of state pension and pension credits.

    • Providing a face-to-face service if the customer cannot be dealt with over the phone.

    • Answering questions by phone, post and email.

    • Assessing other pension related entitlements and services.


    Local Officer (AO)
    1995 - 03
    Benefits Agency, Newcastle upon Tyne.

    • Recovering benefit overpayments, maintaining a database and handling enquiries.

    • Investigated causes, including fraud and Local Authority errors.

    • Expedited administration routines and made the filing system more efficient.


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