All Sales are Final. Hoover Web Design does not offer refunds on digital products such as web templates , photo galleries or music players . If you have specific questions about items you are interested in purchasing please chat with us BEFORE you place your order.

Expect to receive your digital products within 24 hours . Because of credit card fraud all orders are manually reviewed by the staff. You will receive the download link to the product you have purchased as soon as your order has been reviewed. This process can take up to 24 hours but usually takes 1 hour or less during business hours. Effective 01/01/08 - If you make your purchase on Friday evening, Saturday or Sunday, you will receive your product on Monday morning.

When ordering ensure you use the telephone number that is associated with the credit card (no cell phone numbers please) and avoid using free email accounts. We will call you to verify the order.

For our customers who wish to use PayPal, your account must be verified and confirmed . You will need to include your mailing address with the order so that we can review your order.

Orders that appear to be fraudulent, high risk, or that can not be verified are automatically canceled.

If you experience any problems when ordering, please email Hoover Web Design at.

Should you have any questions or need clarification about any of Hoover Web Design's products, please contact us before you place your order.

Check out our FAQ's below for quick answers to your questions!

My question is about Web Templates

My question is about Flash Photo Galleries

My question is about Flash Music Players